Family Echo Frequently Asked Questions

Family Echo - Frequently Asked Questions

Below is a list of common questions from users of Family Echo. You can also read About Family Echo, some Genealogy Resources, the Terms of Use Agreement or the Privacy and Download Policies.

If you have a question that is not answered on this page, please ask here.

Q: How do I print the tree?

Use the options below the tree to set up the printout, then click the printer icon. Follow the instructions that appear in the sidebar to create a PDF file spanning one or more pages.

Q: Why can't I see/print everyone on the tree?

It is often not possible to show the entire family tree at once, without confusing crossing lines. To show the most people possible, click on one of the oldest ancestors and set the 'Children' menu to its maximum.

Q: How do I show middle names?

Middle names should be entered after the person's first name, with a space between. Generally middle names are not shown on the tree, but this can be changed by selecting 'Middle names' from the 'Show' menu.

Q: How do I change a person's photo?

First click the person on the family tree. Then click their photo in the sidebar. Use the form which appears to upload a replacement photo, or click 'None' to remove the photo completely.

Q: How do I create a marriage between two related people?

Select the first person in the partnership. Then click 'Add partner/ex' followed by 'Partner with existing person on tree'. Choose the second partner from the list then click the appropriate button.

Q: How do I change the order of brothers and sisters?

Add the birth date (or even just the birth year) of each brother or sister, and they will be reordered according to age.

Q: What about adopted children?

There is currently no way to differentiate between biological and adopted children. The recommended workaround is to add the children as if they were biological, and include an explanatory note in the 'Bio notes' section.

Q: Why can't I add more distant relatives?

There is a limit on which relatives can be included in a tree, based on their distance from the tree's founder. This limit helps ensure privacy for family members, and prevents the tree from growing indefinitely. If you reach the limit, click the 'Create new family' button to start a new family branch from the selected person.

Q: How can I find out more about my ancestors?

Please see the Genealogy Resources page for some links to sites for researching your family history.

Q: How much does this cost?

Family Echo is a free service. In future it may include advertising or offer optional premium services.

Q: Why can't I view my family as Dynamic HTML?

After downloading your family to your computer as Dynamic HTML, you can view it in a web browser without accessing the Internet. Unfortunately, due to security concerns. recent versions of Google Chrome block some of the files required (Javascript) for this work. In this case you should use an alternative web browser.

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